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Kitchen Display

A live order queue for your kitchen team — color-coded urgency, item-level tracking, and one-tap status updates.

On this page
01Overview02Live order queue03Order cards & tracking04Urgency system05Quick actions
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→ Point of Sale▸ Kitchen Display→ Queue & Waitlist→ Online Ordering→ Tables & Seatmap→ Loyalty & Rewards→ Reservations
01

Overview

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tl;drThe Kitchen Display System (KDS) shows every active order in real time with 10-second polling. Color-coded urgency keeps your line moving.

Orders confirmed from the POS appear on the kitchen display automatically. Each order card shows the table, order number, items with modifiers, and elapsed time since submission.

  • —Near-real-time updates via 10-second polling
  • —Color-coded urgency by elapsed time
  • —Item-level status tracking with one-tap updates
02

Live order queue

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tl;drNew orders slide in from the top. Completed orders are removed. The queue refreshes every 10 seconds.

The KDS refreshes every 10 seconds, pulling the latest orders from the backend. Orders are sorted by submission time so the oldest orders are prioritized.

Polling & display

  • —10-second polling interval for near-real-time updates
  • —Orders sorted by submission time (oldest first)
  • —Dine-in, takeaway, and delivery orders all appear on the same screen
03

Order cards & tracking

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tl;drEach card shows the order number, table, type badge, elapsed timer, and items with modifiers and notes.

Each order card displays the order number, table assignment, order type badge, and elapsed timer. Items are listed with their modifiers and any special notes.

  • —Item-level status: pending → preparing → ready → served
  • —Modifier and note display per item
  • —Order type badge (dine-in, takeaway, delivery)
  • —Elapsed time counter since order was placed
04

Urgency system

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tl;drOrders are color-coded by elapsed time so your team knows what to prioritize at a glance.

Color thresholds

The system automatically applies visual urgency based on how long an order has been waiting:

  • —Normal (< 10 min) — default card styling
  • —Warning (10–15 min) — amber/sand highlight
  • —Urgent (> 15 min) — red highlight with emphasis
05

Quick actions

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tl;drKitchen staff update order status with one tap — no extra screens or confirmations needed.

Kitchen staff can update order status directly from the card:

  • —"Start Preparing" — moves the order to preparing status
  • —"Mark Ready" — signals to floor staff that the order is ready for pickup
  • —Per-item status updates for partial completion
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